History / Present scenario

Currently order handling is done over phone or retailers sending fax / or in person explanation to manufacturer. Retailer�s office as well as manufacturer maintain order track manually.

This entails phone calls between retailers & manufacture with communication overheads & related problems

Solutions

IQTek has ready to use B2B web application which with easy operation, coupled with support & training during implementation. This application

1. Maintains catalog of designs
2. Allows for entry of orders
3. Order handling & execution
4. Creation of manufacturer, wholesalers & granting access rights to them

Advantages

1. Location transparency, person sitting in Head Office can get work done from manufacturers, wholesalers, workshops spread across geographically.
2. Time saving in terms of, off line contact with manufacturer, wholesalers where in all can work in their convenient time.
3. System transparency, everything is on system with correct date & time
4. Making business scalable to handle volume of orders.
5. Making different manufacturer design catalog available online to all stores.

IQTek Solution

1. Web application, which is simple to operate.
2. Hosting web application with sufficient space for storing big image files.
3. Making it available on a continuous basis for 24x7 operations

Objectives achieved

1. Retailer order fulfillment cycle time reduced.
2. Order execution human interaction reduced for smooth execution of the order.
3. Service aspect of business improved for brand building.
4. Latest position of order delivery made transparent to all stores as well as manufacturers.